Rules of the park

To fully enjoy the wonderful world of Aspro’s parks with family or friends the following rules and regulations must be adhered to:

GENERAL RULES

Each attraction or facility is designed for a particular use and the terms of use of each of them and other indications distributed around the park must be followed, given that as well as ensuring your safety they are designed for your enjoyment and health whilst on the premises.

The majority of the park’s attractions have mechanical and electrical components therefore the company reserves the right to close attractions for maintenance; you will always be notified in writing at the ticket desk. Should one or several attractions be out of order, you will not be entitled to a refund in whole or part of the cost of the entrance ticket.

The customer is not entitled to any refund of the entrance ticket once inside the park facilities, nor when weather conditions cause the decision to close the attractions or the park.

In case of serious breakdown, catastrophe or threat of explosive or any other type of threat, the Park Manager may decide to vacate the premises for safety reasons. No refund of the entrance ticket or any other concept may be claimed.

The entrance to the park with any type of animals is prohibited. The restriction is due to the fact that the rest of the animals that live in Marineland Mallorca can suffer alterations in their behavior when observing the presence of other animals that do not belong to their area. For example, birds. Parrots, especially, are very easily upset. It also happens with the rest of the animals in the park. An unforeseen behavior of the animal that accessed from the outside could cause serious problems.

The company has the right to change prices, discounts, opening hours or opening dates at any time for reasons of their own or beyond the park’s control.

The Park Management reserves the right of admission and may also, if the conduct of one or more users is not correct, proceed to expulsion from the premises.